Privacy Policy
Royal Plus Transport
Last updated: 28 October 2026
This policy explains how Royal Plus Transport handles information connected with gulftransportdubai.com and enquiries made through our website, WhatsApp, phone or email.
1. Who to contact
Royal Plus Transport provides bus, minibus and van rental services in Dubai and across the UAE. For questions about this policy or your information, email contact.royalplus@gmail.com or call +971 50 196 6302.
2. Information you provide
When you request a quotation or arrange a journey, you may provide your name, phone number, email address, pickup location, destination, travel date, pickup time, passenger count, luggage requirements and other trip details. We also receive the messages and documents you choose to send during your enquiry or booking.
Please provide only the information needed for your transport request. Do not enter payment-card details, passport numbers or other sensitive documents into the website enquiry form.
3. How the enquiry form works
Our quotation forms prepare a WhatsApp enquiry from the details you enter. Choosing “Continue to WhatsApp” opens WhatsApp with those details so you can review the message and send it there. Opening the WhatsApp link transfers the prepared enquiry to WhatsApp; the message is delivered to our team when you send it. The form is a quotation request and does not automatically confirm a booking.
Email links open your email application. Phone links allow you to call our team. Information you send through these channels is handled in the relevant email, telephone or messaging service as well as by our business.
4. How we use information
- To respond to enquiries and prepare transport quotations.
- To discuss vehicle availability, routes, timings and booking arrangements.
- To communicate about journeys and administer customer records.
- To operate, maintain and understand use of the website, and address technical problems or misuse.
- To respond to privacy requests and meet applicable record-keeping or legal obligations.
5. Website data, analytics and cookies
The website and its hosting services can process technical information such as IP addresses, browser and device information, requested pages and access times in connection with operating the site.
The site uses Google Analytics through Google Site Kit to help us understand website visits. Google services can process browser or device identifiers and information about interactions with the site. Details are available in Google’s Privacy Policy.
WordPress and website features may use cookies or similar technologies for functions such as sessions, preferences and analytics. You can manage or delete cookies through your browser settings. Where a cookie-choice control is presented, you can use it to manage the choices offered. Blocking cookies may affect some website features.
6. Service providers and external links
Website hosting, maintenance, analytics, email and messaging services process information as part of providing their services. For example, our business email uses Gmail, and WhatsApp handles enquiries opened or sent through WhatsApp. See Google’s Privacy Policy and WhatsApp’s Privacy Policy for their practices.
We do not share customer details with partner transport operators. Information may also need to be disclosed where required by applicable law or a valid legal process.
External websites, review links and any embedded third-party content have their own privacy practices. Using these services may involve processing or storage outside the UAE, depending on the provider and your settings.
7. How long information is kept
We do not currently apply a fixed retention period to customer enquiries and booking records. Retention depends on ongoing correspondence, booking administration and applicable record-keeping obligations. Messages and records may remain in our business systems until removed. You can contact us to ask about the information we hold or request deletion.
8. Security
The website uses HTTPS to protect information in transit between your browser and the website. Email, WhatsApp and other external services apply their own security arrangements. No website or communication service can guarantee absolute security.
9. Your choices and requests
You can contact contact.royalplus@gmail.com to ask about access to, correction of or deletion of your personal information, or to raise a concern about its use. We may need to verify that a request relates to you. We will consider requests in accordance with applicable requirements, including any obligation to retain particular records.
You can choose whether to send an enquiry and what optional details to include. Without the necessary contact and trip information, we may be unable to prepare a quotation or arrange transport. You can also manage your browser cookies and the privacy settings offered by external services.
10. Changes to this policy
We may update this policy as our website or practices change. The latest version will appear on this page with an updated date. For questions, contact contact.royalplus@gmail.com.